User survey UB website: We value your feedback!

We’re committed to making the UB website as user-friendly and helpful as possible. To ensure we're meeting your needs, we’d like to hear what you think. Please take a moment to rate your experience with the website. Your input will help us make improvements. Thank you for your time!

I am a .. *

How often do you use the UB website? *

If you have never used the UB website, or visited less than 6 times a year, could you indicate the reason for this?

What device do you usually use? *

Desktop/Laptop

Mobile phone

Tablet

If you have a question on anything library-related, what do you do to get your question answered?
(e.g. finding literature, help with managing your references or data, or publishing in open access)

Select all that apply

If you need books, articles, data etc. for your study, research or classes, what do you do?

I use Google

I use Google to take me to the relevant pages on the UB website

I go straight to the UB website to search for the information

I go directly to SmartCat or a relevant database

Other, namely …

What are the first three words that come to your mind about the UB website?

Why do you go to the UB website? (Select all that apply)

Check the opening hours

Reserve study place or studio

Search for literature or data

Seek support

Seek contact (E-mail, phone number, address)

Find a workshop

Get information on research support (open access, open science, research impact, University of Groningen Press)

Other, namely …

Are there any other features or information you would expect to find on the UB website?

How would you rate your experience with the UB website? *

What do you like, dislike, or find challenging about the UB website and why?

What would you change about the UB website and why?

Please provide any additional comments, ideas, or suggestions regarding the UB website.

Follow up

Would you be interested to talk to us about the UB website, to go into your experiences and/or ideas about the UB website? *

Yes

Thanks for your willingness to engage! Please provide your contact information and we will reach out to you.

Name:

E-mail:

* = Input is required